Tajua Mut! - an operating model for supporting young people

The Tajua Mut! ('Get me!') operating model is a rapid support model. It has been planned as a work method that can be used to help young people in challenging life situations. It provides the young person with support coordinated by one reliable adult, an outreach youth worker.

Tajua Mut! is based on a Dutch operating model introduced in Finland by Sitra in 2013. The model is now in use in six municipalities. The operating model was introduced in the town of Nivala alongside the YZ project.

Implementation of the good practice

The Tajua Mut! operating model can be used by all professionals of different fields who encounter young people in their work and who have been trained to use the operating model.

In the municipalities already using the Tajua Mut! operating model, young people can leave their contact details through an information system. The youth worker will contact them within five working days. After that, together with the young person and on his or her terms, the outreach youth worker will help the young person find the right services to assess the person's life situation.

The Tajua Mut! operating model encourages adults who encounter young people in their work to discuss problems with the young person himself or herself as early as possible.


  • The possibility to send a contact request online has lowered the threshold for contacting the outreach youth worker
  • The young person's problem does not have time grow into a big problem
  • The young person's problems do not start to accumulate
  • Tajua Mut! is a straightforward way to offer support for working things out
  • Discussing matters with the young person has become easier.                            

How to take advantage of the good practice

The operating model can be used by all professionals who encounter young people in their work.

The Tajua Mut! operating model most benefits the young person who receives support and help coordinated by the outreach youth worker at an early stage. The living environment of today's young people is extensive, so the operating model works best if it is used across regional boundaries.

The introduction of the operating model requires a coordinator who acts as a contact person between the experts and trains the new experts joining the model.


Tuomas Koskela, North Ostrobothnia Centre for Economic Development, Transport and the Environment, tel. +358 295 038 506, tuomas.koskela(at)ely-keskus.fi

Web site: Tajua mut! (www.tajuamut.fi, in Finnish)   

     Youtube: The story of "Anna" (in Finnish)        

Further information on the project:

Structural Fund Information Service S20933
Priority axis 3. Employment and labour mobility
Specific objective 6.1 Promoting the employment of young people and those in a weak position in the job market